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Inbox assistants
Reads incoming email, sorts leads from questions from noise, and drafts a reply in your voice using your real pricing and facts.
AI automation · Ottawa
AI automation for Ottawa businesses, with a person in control.
We wire practical AI and automation into the work your team repeats every day, like inbox replies, document handling and data entry, and keep a person in charge of anything that goes out.
What's included
What we automate
AI is only useful when it's attached to a real job. These are the jobs we build it into.
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Answers from your documents
Search and question-answering over your own files, so replies and scripts are grounded in your material instead of guesswork.
03
Document processing
Pulling the details out of forms, emails and files and putting them where they belong.
04
Lead scoring and triage
New enquiries sorted and prioritised as they arrive, so the important ones get answered first.
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Workflow automation
Multi-step jobs triggered by an event, such as a new order becoming an invoice, a calendar entry and a notification.
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Content pipelines
Research, scripting and production stages chained into one run that can be observed and resumed.
Why Poki Labs
Built so you can trust it
The risk with automation is something going out wrong with nobody watching. We design against that.
A person approves before anything is sent. The assistant proposes and a human decides.
Each business runs walled off on its own, so one client's emails and customer details are never mixed with another's.
Answers are grounded in your own documents, pricing and facts.
Every run can be followed stage by stage, with alerts when something fails instead of silent errors.
Selected work
AI systems we've built
An inbox assistant we run our own business on, a content pipeline for a network of accounts, and the dashboard that plans and schedules our own client work.
How it works
From problem to shipped, in four clear steps.
STEP 01
Scope
We dig into the actual problem and map the fastest, cleanest path to a fix. Fixed quote, no surprises.
STEP 02
Design
Wireframes to polished UI. You see it and sign off before a line of production code is written.
STEP 03
Build
We ship in focused sprints with working previews along the way — you're never left guessing.
STEP 04
Run
Launch, host, monitor and improve. We don't disappear the day it goes live.
Questions
Asked before every project
What can AI automation do for my business?
It takes over repetitive work that follows a pattern: drafting replies to common emails, pulling details out of documents, moving data between tools, sorting incoming leads. The best place to start is one job that costs you hours every week.
Will the AI send things to my customers on its own?
Only if you decide it should. Our inbox assistant, Poki Staffed, drafts every reply and waits for a person to approve, edit or discard it. Nothing is sent automatically.
Is my business's information kept separate from other clients'?
Yes. Each business runs walled off on its own, so one client's customers, emails and information are never mixed with another's.
Do I have to replace the tools I already use?
No. We connect the tools you already pay for, such as your inbox, CRM, accounting, calendar and store, so they pass information to each other.
How much does it cost?
It depends on the scope, so every project is quoted individually. The quote is fixed: you know the full price before any work starts, and it only changes if the scope does. Hosting starts at $10 a month. Prices are in Canadian dollars, before tax.
How do we get started?
Tell us what you need through the project form, by email or by phone. We reply within one business day with a plan and a fixed quote. There's no obligation.
Let's talk
Which job would you
hand off first?
Tell us the repetitive work that eats your week. We'll reply within one business day with what can be automated and a fixed quote.