01
Public websites and portals
Content-managed sites your staff can update themselves, and client or member portals behind a sign-in.
For organizations
Software for larger teams and the public sector.
Poki Labs Inc. is a software agency based in Ottawa. Alongside our work for local businesses, we are open to contract work with larger companies, institutions and government: public websites, internal tools and AI automation, built and then run by the same team.
What we take on
Four kinds of work
The same things we build for smaller clients, scoped for a larger team.
02
Internal tools and dashboards
Software that replaces the spreadsheets and email threads a team runs on: records, approvals, scheduling and reporting.
03
AI automation, with a person in control
Assistants that draft, classify and summarize. A person approves the result before anything is sent or changed.
04
Managed hosting and support
We host what we build on our own infrastructure, with daily backups, monitoring and security updates, and keep improving it after launch.
How an engagement runs
A fixed scope, reviewed in stages
The terms are settled in writing before any work starts, and you see working software throughout.
A written scope and a fixed quote before work starts. The price changes only if the scope does.
Work is delivered in stages, with a working preview to review at each one.
You deal directly with the people designing and building the system, from the first call to launch.
After launch we host, monitor and maintain what we build, so one team stays accountable for it.
Security and data
How we look after what we run
These are the practices behind the sites and systems we host today.
We host on infrastructure we operate ourselves. It is not resold shared hosting.
Sites and apps are backed up every day, and the backups are kept off the server.
Security patches and platform updates are applied for you, and uptime is monitored around the clock.
In systems that serve more than one client, each client's data is kept separate from every other client's.
AI features are built so that a person approves the output. Nothing is sent automatically.
Where recordings or documents should not leave controlled hardware, we can run the speech and language models locally, as we do for our own client calls.
Accessibility
Built to WCAG 2.1, level AA, as the target
Readable contrast, full keyboard access, visible focus and support for reduced motion are part of the build. Our accessibility statement sets out how this site was tested and what is still open.
Selected work
Systems we've built and run
A client dashboard for a security company, a content-managed site for a parish, an automated content pipeline, and the system we run our own client work on.
How it works
From problem to shipped, in four clear steps.
STEP 01
Scope
We dig into the actual problem and map the fastest, cleanest path to a fix. Fixed quote, no surprises.
STEP 02
Design
Wireframes to polished UI. You see it and sign off before a line of production code is written.
STEP 03
Build
We ship in focused sprints with working previews along the way — you're never left guessing.
STEP 04
Run
Launch, host, monitor and improve. We don't disappear the day it goes live.
Company details
For your vendor file
| Legal name | Poki Labs Inc. |
|---|---|
| Location | Ottawa, Ontario, Canada |
| [email protected] | |
| Phone | (613) 462-3366 |
| Pricing | Canadian dollars, before tax |
Questions
Asked by larger teams
Do you respond to RFPs and RFQs?
Yes. Send the document or a link to [email protected] and we'll tell you whether it's a fit.
How is contract work priced?
Each engagement is scoped and quoted individually. The quote is fixed: you know the full price before any work starts, and it only changes if the scope does. Prices are in Canadian dollars, before tax.
Who will we be working with?
The people who design and build the system. There is no hand-off between a sales contact and a delivery team.
How do you use AI in client work?
Only where it does a defined job, such as drafting replies or summarizing a call, and with a person approving the result. Where the data is sensitive, the models can run on hardware we operate instead of an outside AI service.
How do we start?
Tell us what you need through the project form, by email or by phone. We reply within one business day.
Let's talk
Have a project
to scope?
Send us the brief, the RFP or a few lines about the problem. We reply within one business day.